Cox And Plant Service & support

Service and support always available

Before the sale, Cox & Plant provides a dedicated technical service to ensure that the conveying system is fit for purpose.

After the system has been installed, this provides:

• Low running & maintenance costs
• Return on investment with typically less than 3% p.a. of outlay
• Spillage and waste elimination
• Easy hygiene
• Gentle handling of products

Cox & Plant's policy is to provide support to our sales teams via our service engineers in the UK and our principals across Europe. We ensure that our teams are within easy reach of all customers, the highest-level of service and support.

To deliver this promise, our own team of engineers, distributors and agents deploy engineers who are fully qualified and experienced in the servicing, maintenance and repair of Cox & Plant equipment. Our engineers' service knowledge is, we believe, unrivalled. All personnel are fully trained to carry out installations, service and maintenance work, to the highest quality standards.

Facilities available include:

• Maintenance
• Refurbishment
• Training of the customer personnel both on site and at Cox & Plant's centres
• 24 hour online service contact service

We have a 24-hour support/call out service, which ensures we can give support at any time to help you in an emergency.

Customers do not need to keep supplies of spare parts, as we hold a substantial stock of spare inventory and these can be despatched on a 'next day' carrier and are often held by the local distributor agent.

Cox & Plant Products Limited recognises that with support from existing and new customers, the company will continue to grow and trade successfully. The company is keen to address any suggestion, request or improvements - please send e-mails to develop@cox-plant.com

Spares are available when required -click here