A dedicated project manager will be allocated to you, to get to know your business so we can provide the premium levels of service that you have come to expect. Our approach is to be open, honest, reliable and we are not afraid to challenge you to get the best results for your business.
We design and manufacture all our conveying systems in our West Midlands factory. No 2 machines are ever the same as each is customised to your exact requirements. We also complete product trials in-house so you can see our conveyors in action with your product before placing any orders.
We are also able to complete FAT (Factory Acceptance Testing) before any machinery leaves us and you are welcome to visit us at any point during the process.
We see ourselves as your key partner, so we don’t initiate any relationship with pre-existing assumptions or off the shelf solutions. You will receive detailed
analysis, reports and focused recommendations when you work with our team. Each organisation has a unique history, mission, vision and market.
We take the time to learn your business inside and out as you are the experts and only you can tell us your story.
As we approach our 50-year anniversary we continue to evolve, and our ethos is to share our wealth of experience and knowledge with food processing factories across all sectors. We work on giving your business the most value for your production lines.
Put our knowledge and expertise to the test and ensure your production lines are the best investment you have made to date.
Project Management FaQs
Does Cox & Plant offer a comprehensive project management services, where full responsibility is taken?
On placement of a PO the Cox & Plant Key Account Management approach is to allocate a dedicated project manager who gets to know you, your site, your requirements together with brain storming any conundrums of the production and packing facilities. Our planning and guidance from start to finish gives YOU our customer the backing you need throughout every stage support before, during and after installation. Every business is unique, with unique challenges, the Cox & Plant mantra is your challenge becomes ours to overcome. Our team are agile, lean, always work in partnership with you our client, for a smarter, more durable, together dramatically improving yields by removing bottlenecks, log jams, downtime and by hygienic smart designs enabling speedier changeovers.
What does a Cox & Plant installation look like?
In a phrase, ‘joined up thinking’ of your installation process; from initiation and planning to implementation, monitoring and project accomplishment. The aims of the C&P team are to finish your project on time and on budget; Stay focused on your day-to-day activities whilst minimising disturbance to your business by allowing production to continue if at all possible uninterrupted. Our equipment is put through Factory Acceptance Testing (FAT).
Your designated KAM project manager will determine the paramount design and layout for your unique criteria, one size does not fit all ! We ensure C&P equipment is the best on the market, with ease of integration control to maximise line efficiency. For extension to existing facilities it’s essential for both parties to ensure seamless integration into current line in a modular format with our solutions presented to you in a modular broken down, clearly explained, detailed 3 D layout to allow a walk throw with a Cox & Plant proficient engineer.
How does C&P appraise their Return On Investment?
Each proposal is run through the C&P ROI Calculator for a real quantifiable ROI, for us it’s essential to have dedicated point of contact with your Key Account Project Manager who embraces the C&P ethos of the holistic approach to fully assess, understand, view, even breath the concept allowing your C&P lead to fully understanding YOUR project.
Is project management available as a separate service?
This is a costed option, which allows you are clients to decide if you want the full turnkey service, coordinated input or light guidance. The choice is with you.
Will I be given a dedicated project manager for my project?
As the ethos of this business is longevity, once we sign up a new customer the project manager allocated will be maintained as your contact now and going forwards to maintain continuity of knowledge of your business.
Do you offer ongoing technical support?
We are always available for guidance, for our customer base we have a dedicated hangout area with login and P/W protected where all of our ‘HOW TOO’ videos are available. If you have never fitted a replacement sensor in 15 years you may need a 2-minute prompt to explain and visually demonstrate how this is easily done. What is essential as with any machine is that it is correctly maintained, and wear parts are correctly fitted.
Can the C&P system operate with other interfaces?
Yes, we have many options including following a 0-10volt signal, 4-20 m.a. signal or even volt free signals. PLC options are Allen Bradley, Siemens, Mitsubishi, Schneider Electric, ABB, Omron & Hitachi Industrial Equipment Systems.
Can my conveyors performance be enhanced from the original brief at the time of ordering?
Dependent on the duty, as all of our equipment is customised to suit the food streams which we usually allow an additional 50% boost should it be needed in our unique coil drives which are cutting edge, industry leading and only available on Cox & Plant conveyors.